1. Overview
At LinkedIn AI, we want you to be completely satisfied with your subscription. This Refund Policy outlines the terms under which we provide refunds for our paid services.
2. Free Plan
Our Free plan does not require payment and is not subject to refund requests. You can use the Free plan indefinitely with no charge.
3. Paid Plans (Starter & Pro)
For paid subscriptions:
- 7-Day Money-Back Guarantee: If you are not satisfied with a paid plan, you may request a full refund within 7 days of your initial subscription purchase.
- Pro-rated Refunds: After the 7-day period, we do not offer refunds for the current billing period. However, you can cancel at any time and your subscription will remain active until the end of the current billing cycle.
- Billing Errors: If you believe you were charged in error, please contact us immediately and we will investigate and resolve the issue.
4. How to Request a Refund
To request a refund:
- Email us at solarcouple@gmail.com
- Include your account email address
- Provide the reason for your refund request
- Include any relevant transaction details
We aim to process all refund requests within 5-7 business days.
5. Cancellation
You can cancel your subscription at any time. When you cancel:
- Your subscription remains active until the end of the current billing period
- You will not be charged for the next billing cycle
- Your account will automatically revert to the Free plan
- Your data and generated posts will be retained
6. Exceptions
Refunds may not be granted in cases of:
- Violation of our Terms of Service
- Abuse of the refund policy (e.g., repeated subscribe-refund cycles)
- Account suspension due to policy violations
7. Contact Us
If you have any questions about our Refund Policy, please contact us at: solarcouple@gmail.com